Help
Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.
Registration
Q: How much does it cost to register?
A: Nothing. Registration is FREE.
Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.
Credit card security
Q: Is my credit card information secure when I pay online.
A: Yes, this is a secure site, but more important, just like when you use your card at a retail store, the program sends the data directly to the Bank which processes your Visa or Mastercard payment. Nothing remains on, or is stored on the site.
Pricing and Payment
Q: How Much Do Ads Cost?
A: Misc Articles, Lost & Found and To Give Away categories are free.
(Vehicle and real estate ads are not accepted under Misc. Articles for sale. Please use the appropriate category)
Rates for paid categories are $10 for one week;, $15 for 2 weeks; $20 a month. This includes yout online ad plus publication in 3 NNSL papers for each week booked
Q: How Long Does an Ad Run?
A: Each ad runs online for the time you specify and for each week booked online it runs in 3 newspapers, unless otherwise specified when you book it.
Creating and Managing Ads
Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free.
Q: What Category Should I Put My Ad In?
A: Categories are sufficiently general to accomodate virtually all needs, but do not put ads in Misc for Sale if there is an appropriate category such as cars/trucks; Real estate. etc.
Q: How do I place an ad in the classified section of the newspaper.
A: When you book online, your ad will also run in 3 newspapers a week in your region.
Q: What is the deadline for the newspapers?
A: In addition to online your ad will appear each week in up to three papers appropriate to your region:
To start your advertisement in the next edition of the newspaper, you must book online as follows:
Wednesday Yellowknifer, Kivalliq News: by 3:00p.m. Monday
Inuvik Drum, Deh Cho Drum by 3:00p.m. Tuesday
Friday Yellowknifer, Monday NWT News/North, Monday Nunavut News/North by 3:00 p.m. Friday
Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed. (No credit card information is retained in the system.)
Q: I sold my stuff. How do I stop my ad from running?
A: From the MyAccount page, click on the Stop link to the left of the ad. This will stop the online ad but you will have to phone (867)873-4031 weekdays or e-mail classifieds@nnsl.com to cancel the newspaper ad.
Q: How do I book an employment, notice, tender or obituary ad?
A: These are not classsified ads, but are linked to classifieds.nnsl.com so they can be seen.
To book these ads, please contact classifieds@nnsl.com or phone (867) 873-4031 beteen 8:30 a.m. and 5:00 p.m. Monday thru Friday.
Q: How do I book an ad in southern classifieds?
A: You can blanket one or more provinces with classifieds which run in all community newspapers in the provinces you select. For pricing and to book, contact classifieds@nnsl,com or phone (867) 873-4031 between 8:30 a.m. and 5:00 p.m. weekdays.
Q: What region should I put my ad in?
A: The region you live in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.
Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.
Privacy
Q: What is your privacy policy?
A: We do not sell or rent your personal information to third parties for their marketing purposes.
Information required when you register (basically name and e-mail address) is safeguarded and stored securely on out-of-country computers.
Credit card information is not stored and is off the site when your order is placed, just the same as it is in a retail store.
For more information go to http://classifieds.nnsl.com/classified/Privacy.asp
or click on "privacy" on the home page.
Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.
Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.
Regions
Q: How Do Regions Work?
A: http.classifieds.nnsl.com Nunavut and the Northwest Territories. When you register or create ads, you select a region. When you browse ads, ads in your region will be shown first. When you search for ads, ads in your region will be shown first.
ADD A MAP TO LISTING
Q: How do I add a map to my listing?
A: When placing your ad, go to "map point" and click for latitude/longitude. This takes you to the google map page. Just put in your address and google will put the map in your listing for you. It's a great feature for real estate rentals, real estate sales and garage sales.
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